Quality Assurance

All Australian Medical Testing laboratories are required by NATA to have a quality system that complies with the requirements of AS 4633:2004 (ISO 15189:2003). Previously our medical testing laboratories were accredited to AS ISO/IEC 17025. Our company has also gained certification to ISO 9000:2000 standard for quality systems. This is separate to our NATA accreditation.

Our Laboratory Quality System aims to:

Maintain consistency across the network of laboratories and collection centers
Identify improvement opportunities through the use of internal audits and corrective/preventive actions
Provide our customers with a quality service
Comply with the requirements of ISO and NATA

Our company meets the following management requirements:

Operating Quality system
Document control
Review of requests, tenders & contracts
Subcontracting of tests & calibrations
Purchasing services and supplies
Complaints, corrective & preventive action
Control of nonconforming testing
Control of records
Internal audits (pre-determined schedule)
Management review (10 per year)

Our company meets the following technical requirements:

Personnel
Accommodation and environmental conditions
Test methods and method validation
Equipment
Measurement traceability
Sampling
Assuring the quality of test results
Reporting the results



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